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edumach
Regular Visitor

Unable to load model

Guys, I'm having a problem with a Dashboard, I have a gateway configured and the data source was successfully added, it was assigned to the dashboard, the problem is that when I try to open the Dashboard, this message appears, but no error details , Can someone help me?

 

 

Unable to load model

Could not load template schema associated with this report. Please make sure you have a connection to the server and try again.
Please try again later or contact support. If you contact support, please provide these details.

2 REPLIES 2
edumach
Regular Visitor

@brentlightsey  I'm using the PowerBi Pro.

brentlightsey
Advocate II
Advocate II

If this is running on Power BI Premium or Power BI Embedded capacity, this message will appear when the capacity is stopped. Is this running on dedicated or shared capacity?

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