Solved: unable to remove offline gateway - Page 2

timsalch · ‎10-11-2016

I had a system set up as my gateway, however it encountered a failure and is no longer bootable. A gateway was installed on a replacement machine as a new gateway instead of migrating.

Now my data sets are still referencing the old gateway which is no longer available. The new gateway is configured and the data source added, but the data set doesn't seem to recognize it.

I tried uninstyalling and reinstalling the gateway to do a migration of an existing gateway, however my only option to migrate is the new gateway that was previously installed on the same machine.

How can I get the data sets to refresh through the new gateway?

v-yuezhe-msft · ‎10-18-2016

Hi @timsalch,

In Power BI Desktop, please delete the Excel data source in your PBIX file, then republish it to Power BI Service. Then you should be able to use on-premises gateway to set schedule refresh for this dataset.

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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unable to remove offline gateway

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