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I have successfully linked my Salesforce account and objects to a PowerBi report. This is created in the desktop application.
When I refresh from here, the data updates perfectly.
However the published data does not update and tells me that I have invalid credentials.
When I try and connect to Salesforce, I enter my password and get the following error.
Can you please tell me why?
Hi @scottcolbourne,
I can reproduce this issue on my side. I already report it internally, will update here once get any information.
Best Regards,
Qiuyun Yu
Any update on this yet?
Hi @scottcolbourne,
I’ve got response from the Product Team.
In the most recent example, the Salesforce service is returning an HTTP 403, meaning "this account does not have permission to perform this operation". We don't know why Salesforce would return this error, and customers may need to contact Salesforce support to find out why.
Best Regards,
Qiuyun Yu
Please note that I have contacted Salesforce as you suggested. I have spoken to them and they have strongly advised the following:
As PowerBI is a Salesforce partner, you should log a call on my behalf with Salesforce to solve the issue.
Can you please do this?
The Salesforce support reference is the following: Case #17644386
Hi @scottcolbourne,
I have delivered this information to PG team, will update here once I get any information.
Best Regards,
Qiuyun Yu
Any updates on this? Also having encountering this issue.
Hi all,
I got information that it works if the account is an saleforce developer account. Please check which kind of Salesforce do you use? Thanks.
Best Regards,
Qiuyun Yu