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terrychapman Frequent Visitor
Frequent Visitor

Xero invalid credentials

Does anyone know what's happening with Xero integration? It stopped working about a month ago. I enter my Xero credentials (the same ones that I can successfully log into Xero with) and get the below error.

 

XeroIntegratonError.jpg

3 REPLIES 3
Moderator v-yuezhe-msft
Moderator

Re: Xero invalid credentials

@terrychapman,

Please connect to Xero PBIT in Power BI Desktop, then publish the report to Power BI Service, and check if you can enter credential in Power BI Service.

Using the above method, I can successfully edit credential in Power BI Service.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
terrychapman Frequent Visitor
Frequent Visitor

Re: Xero invalid credentials

Thanks for the response. Unfortunately, I get the same error message.

Moderator v-yuezhe-msft
Moderator

Re: Xero invalid credentials

@terrychapman,

I am unable to reproduce this issue on my side. Do you get same error message after publishing the PBIX file to Service? If so, please use fiddler to track the process and post trace log here.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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