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amy22x3 Regular Visitor
Regular Visitor

Row Based security not working online

I've created a dashboard with several row based security profiles created and on my desktop and online it's perfect, even when I view as Role on the desktop all appears fine.  However, my regional managers keeps getting "Can't Display the Visual" errors for all supporting data behind the tiles.  I can't replicate this issue at all, so I don't know how to fix it.

Does anyone know about this problem and a solution?Can't load visual.JPG

Moderator v-qiuyu-msft

Re: Row Based security not working online

Hi @amy22x3,


1. Check if the Apply security filter in both directions is enabled in the relationships. 



2. Please test as the manager account in the Power BI service follow this: Validating the role within the Power BI service

3. As the dataset has RLS roles defined, please make sure the manager is a member of one role. 

4. If issue persists, please share some sample data and the role you defined, so we can try to reproduce it on our side. 


Best Regards,
Qiuyun Yu 


Community Support Team _ Qiuyun Yu
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