Report stopped updating since new gateway was installed.

[jdb9294]

We have a simple report that connects to an access database.  It has been working fine for over a year.  We use the on prem gateway to connect to this.  Last week I updated the gateway and since then I get the error seen in the screenshot.  When I load the report in PowerBI Desktop it refreshes without issue.  We have one date field in this database and every date is fine. There is no date field on the table: codes...

Any thoughts...

[v-juanli-msft]

Hi @jdb9294 

Which version is your gateway?

Do you install a on-premise gateway or a personal type?

After installing the new gateway, do you sign in with your power bi account and check if the data source is configured correctly under this new gateway? 

Reference:

migrate, restore, or take over the gateway

How to configure schedule refresh 

Best Regards

Maggie

Community Support Team _ Maggie Li
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