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mbw
Regular Visitor

Records history

Hi,

 

I am trackign my team performance on salesforce data entries, I've connected to salesforce reports and I am pulling out their data entries that I then check against their quality and assign erros if they are not accoridng to a standard.

However the data is dynamic so if they go back and fix the errors, which is also the purpose, then I will "loose" ability to track performance over time.

I would like to keep a historical performance without relying on manual export each time I want to assess the team. This would imply to record/list their results into a record each time the query runs.

 

so if I would run the query on the dates:

 

12/04/2021

Member 1        4 Errors

Member 2        2 Errors

Member 3        6 Errors

 

13/04/2021

Member 1        1 Errors

Member 2        0 Errors

Member 3        3 Errors

 

It would store it in a immutable or non-dynamic list/table the records such as

Member 1        12/04/2021        4 Errors

Member 1        13/04/2021        1 Errors

Member 2        12/04/2021        6 Errors

Member 2        13/04/2021        0 Errors

Member 3        12/04/2021        2 Errors

Member 3        13/04/2021        3 Errors

 

Hope it makes sense.

Any suggestion?

 

Thanks in advance.

1 ACCEPTED SOLUTION
lbendlin
Super User
Super User

Check with your Salesforce admins. Usually the bigger Salesforce objects like Opportunity and Case have associated Object History objects (ie Opportunity History or Case History)  where attribute changes are recorded.  You can create reports that are based on report types including these history objects, or you can use dataloader or workbench to extract that information.

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1 REPLY 1
lbendlin
Super User
Super User

Check with your Salesforce admins. Usually the bigger Salesforce objects like Opportunity and Case have associated Object History objects (ie Opportunity History or Case History)  where attribute changes are recorded.  You can create reports that are based on report types including these history objects, or you can use dataloader or workbench to extract that information.

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