Problems Installing New Personal Data Gateway

[edgardlt]

Hi everybody,

I already install the new personal gateway but when I try to enter my credentials inside the gateway, I get the following message. Can someone help me please? Thanks in advance 

[dimazaid]

hi @edgardlt,
What Operating system and what version of IE do you have on that machine?

[edgardlt]

Hi @dimazaid,

Thanks for answering me . I'm using windows 7 professional and my IE I believe is the number 10, Do you recommend me to upgrade one of them or this is not the problem?

[dimazaid · Accepted solution]

Could you try installing it on a machine that has Windows 8 or 10? 
If you keep seeing the problem it might be something specific to your tenant : speacial AD settings or something.

[dimazaid]

@edgardlt,
We actually found out the issue gets resolved with the latest IE security update. Here's the link to install it: 

https://support.microsoft.com/en-us/kb/3154070

You will need to restart your server or PC and try PBI Enterprise Gateway installation again.

This should resolve it.

Thanks,
Dimah