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Hi everybody,
I already install the new personal gateway but when I try to enter my credentials inside the gateway, I get the following message. Can someone help me please? Thanks in advance
Solved! Go to Solution.
Could you try installing it on a machine that has Windows 8 or 10?
If you keep seeing the problem it might be something specific to your tenant : speacial AD settings or something.
hi @edgardlt,
What Operating system and what version of IE do you have on that machine?
Hi @dimazaid,
Thanks for answering me . I'm using windows 7 professional and my IE I believe is the number 10, Do you recommend me to upgrade one of them or this is not the problem?
Could you try installing it on a machine that has Windows 8 or 10?
If you keep seeing the problem it might be something specific to your tenant : speacial AD settings or something.
@edgardlt,
We actually found out the issue gets resolved with the latest IE security update. Here's the link to install it:
https://support.microsoft.com/en-us/kb/3154070
You will need to restart your server or PC and try PBI Enterprise Gateway installation again.
This should resolve it.
Thanks,
Dimah
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