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AllanXu Member
Member

PowerBI Personal Gateway is not asking for username and password

Hello,

Contrary to this article:

https://powerbi.microsoft.com/en-us/documentation/powerbi-personal-gateway/#updating-your-windows-ac...

PowerBI Personal Gateway does not ask for windows credentials. That means when I doble click on it, I get the following popup and the credential textboxes are missing.

 

PBI Persoanl Connector.png

 

How do I change the windows credentials that the connector supposed to login?

How do I change the PBI portal login in the connector?

 

Thank you,

 

7 REPLIES 7
Super User
Super User

Re: PowerBI Personal Gateway is not asking for username and password

What version are you using? Mine shows my credentials in that window.


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AllanXu Member
Member

Re: PowerBI Personal Gateway is not asking for username and password

 

@Greg_Deckler I downloaded it through this link yesterday: https://powerbi.microsoft.com/en-us/gateway

So it must be a very recent version.

 

I think there is a hidden error or problem, that gateway is not showing. Not sure where to go from here Smiley Sad

CJenner Frequent Visitor
Frequent Visitor

Re: PowerBI Personal Gateway is not asking for username and password

I'm having the same issue - so how do you launch the configuration wizard manually?

theBIbutler Member
Member

Re: PowerBI Personal Gateway is not asking for username and password

I'm having issues with freshly downloaded version too, keeps saying Personal gateway is offline though it does seem to be running.  If I restart the gateway when I try to update credentials it then goes offline again....there must be an issue with the latest version.....

 

 

bullius Member
Member

Re: PowerBI Personal Gateway is not asking for username and password

I am getting this problem and notice that it has not been resolved on this page. Has anyone got a solution?

wonga Established Member
Established Member

Re: PowerBI Personal Gateway is not asking for username and password

@AllanXu Did you run the installer as an administrator?

bullius Member
Member

Re: PowerBI Personal Gateway is not asking for username and password

I have tried the on premises version instead and have run into a different problem that I wont go into here...

 

Thanks for the reply though!

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