Power bi embedded page visual is not working for few users

[Kishorb]

Hi ,

I have shared embedded report link to users but last few days when they  open this link and its seems few visual is  not working on there machine.

Please let me know what is a root cause of this issues.

Thanks,

Kishor

[v-juanli-msft · Accepted solution]

Hi @Kishorb 

Is this problem sloved? 

If it is sloved, could you kindly accept it as a solution to close this case?

If not, please let me know.

Best Regards

Maggie

[v-juanli-msft]

Hi @Kishorb 

Do you "Publish to Web" or "Securely embed the report in a website or portal"?

Please check the limitation from both link.

Besides, please ensure the users can have access to the data which displays on the visuals of the report.

Let's consider a case,

your report is created from SSAS data source and its connection with Power BI is Live connection, 

but you don't add the viewers under the "user" list of the gateway which is used to connect between Power BI and SSAS,

or your gateway is offline,

or your credential is changed but not updated to Power BI.

If all above don't fit your scenario, please share more details so i can analyze further.

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.