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cparker4486
Helper III
Helper III

On Premise Data Gateway stopped working on Friday

Hello!

 

I started getting alerts on Friday that my reports were failing to refresh. I looked into it today and, except for the error(s) on powerbi.com, everything looks correct: all automated tests succeed and the gateway app itself believes it is functioning properly.

 

I've updated to the latest version (14.16.6650.1) and restarted the service but nothing has changed.

 

I included some screenshots below.

 

 

 

 

 

Thank you

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Sounds like the problem isn't the gateway itself but the data source.  Was the data source overloaded?

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2 REPLIES 2
Anonymous
Not applicable

Sounds like the problem isn't the gateway itself but the data source.  Was the data source overloaded?

You're right. I looked into the logs and it complained about a certificate being expired. I tried loading my PBI file and refreshing and got the same error. Turns out my SQL server's certificate (issued by my internal CA) didn't get renewed automatically. Not why that's happening but I don't think it's the problem of the gateway either.

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