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Anonymous
Not applicable

Not able to Connect to Partner Center Analytics Preview

Hi,

 

We are also trying to connect Power BI to the new Partner Center Analytics Preview but it fails with the error: 

 

Failed to update data source credentials: The credentials provided for the Partner Center Analytics Connector source are invalid. (Source at PartnerCenterAnalytics.)

 

The account I am using is a Global Admin as well as an Admin Agent with MFA enabled. I have also tried an account with just Billing Administrator role and Admin Agent rights with no MFA but get the same error.

 

Is this something you could look into please?

 

Thanks

Madhu

1 ACCEPTED SOLUTION
v-yuezhe-msft
Employee
Employee

@Anonymous,

Please check if you are partner tier 1. The Partner Center Analytics content pack is only available for Tier 1 partners of Microsoft. And tier 2 will not be able to download the content pack. You can see this limitation in this article:

This version of the app is designed for direct partners (tier 1) in the Cloud Solution Provider program. You're a direct partner if you do business directly with Microsoft and with customers. To install the app, you must be a global admin, admin agent, or billing admin for your company’s account.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-yuezhe-msft
Employee
Employee

@Anonymous,

Please check if you are partner tier 1. The Partner Center Analytics content pack is only available for Tier 1 partners of Microsoft. And tier 2 will not be able to download the content pack. You can see this limitation in this article:

This version of the app is designed for direct partners (tier 1) in the Cloud Solution Provider program. You're a direct partner if you do business directly with Microsoft and with customers. To install the app, you must be a global admin, admin agent, or billing admin for your company’s account.

Regards,
Lydia

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi,

 

We are direct partner (tier 1) in the Cloud Solution Provider program but we are still facing same error. 

 

"

The credentials provided for the Commercial Partner Analytics Connector source are invalid. (Source at CommercialPartnerAnalytics.)

"

Any suggestions, how to solve this error?

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