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Anonymous
Not applicable

Mailchimp connector not working

Hi,

 

I am trying to connect the PowerBi to Mailchimp through the connector but in the online version it does not seem to pulling dataset through.  It is grayed out and has a yellow star next to it.  Thus there is nor report and the dashbaord has no visuals.

 

When i import it into the desktop version most of the columns are filled with [record] and no reports.

 

Any ideas...

 

Thanks

 

C

16 REPLIES 16
QueryWhiz
Helper V
Helper V

Hi, I know this reply is very late. Since the Mailchimp service pack was deprecated, you would have to look for another way. As a workaround, maybe you can use a 3rd party connector, it can save you a lot of time compared to other options. I've tried windsor.ai, supermetrics (which doesn't have PBI as a destination, so you first have to export to Google Sheets and then export to PBI) and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Mailchimp connector in the data sources list:

 

MAILCHIMP-1.jpg

 

After that, you will have to first create a secret API key in your Mailchimp account and then using your credentials add your account to the platform.

 

MAILCHIMP-2.jpg

 

Once you’ve done this, you can proceed and go to the “Preview and destination” step

 

MAILCHIMP-3.jpg

 

There just select the fields you need. Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url

 

SELECT_DESTINATION_NEW.png

jubiajae
Frequent Visitor

Any update on this?

v-yuezhe-msft
Employee
Employee

Hi @Anonymous,

Could you please post a screenshot about your Mailchimp dataset, report and dashboard in Power BI Service? I sign up a Mailchimp account and try to connect to Mailchimp content pack from Power BI Service, everything works as expected. You can check my dashboard in the following screenshot, as I don’t take any activities using Mailchimp, all the visuals in the dashboard contain no data.
1.PNG




Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Anonymous
Not applicable

Hi Lydia,  

 

Please find a screenshot attached.

 

 

Thanks for helping out.  PowerBIPowerBI

C

Hi @Anonymous,

Do you select oAuth2 Authentication Method when connect to the content pack? How about refreshing the web page or re-signing in Power BI Service?

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-yuezhe-msft any joy with this outstanding issue in Mailchimp service pack connection with PowerBI?

Anonymous
Not applicable

Hi all,

 

I was experiencing this same issue and found a solution... ensure your data has actually loaded (this will depend on when Power BI schedules your Datasets to be refreshed).

 

To check this do the following:

 

1 - sign in to Power BI.

2 - click "Settings" (cog wheel) in the top right corner... and select "Settings" from the drop down menu.

3 - click on "Datasets" across the top menu... and select "Mailchimp" from your list to see the settings for this Dataset.

4 - near the top of the "Settings for MailChimp" should be some text stating when the "Next refresh:..."is scheduled for. Initially for me, mine was set later on that evening, so the Dataset hadn't been populated yet to populate the MC Dashboard.

5 - expand the "Schedule Reresh" option and add new refresh option (note: you can only set them to a 30 minute timeslots, so it to an upcoming time).

6 - go back to your MC Dashboard after the Dataset Refresh has generated and it should now be populated with data.

 

This was my issue, so hopefully it works for you.

 

HTH

 

 

 

 

 

 

Tried all the above; the MailChimp acount successfully connects to PowerBI;  refresh succeeeds; the dashboards and reports are emplty.  MailChimp says it's not their problem. Has anyone been able to get this to work? 

I can't even find the Mailchimp connector. Did this get removed??

It seems to have been reoved from the PBI app store.  Oh well....

Anonymous
Not applicable

Hi Lydia,

 

YesoAuth2 is the only authentication method available.

 

Refreshing and resigning does nothing.

 

The error message when I click on the report is 

 

Something went wrong.
 
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID915848ef-1cfc-43af-855f-ebec1eb6e147
Request IDce3e82ef-90cf-e4fd-d02e-f1f508a59415
Correlation IDe921b30d-56eb-d694-e5f6-c5c78582c065
TimeTue Sep 27 2016 13:10:43 GMT+0100 (GMT Daylight Time)
Version13.0.1605.561

 

Thanks

 

 

C

Anonymous
Not applicable

and 

 

Activity ID915848ef-1cfc-43af-855f-ebec1eb6e147
Request IDfde16686-0bd8-7854-8163-b6ff5fa9c01d
Correlation ID7516dc24-bf10-52cb-b8c3-764e6240be35
Status code200
TimeTue Sep 27 2016 13:22:03 GMT+0100 (GMT Daylight Time)
Version13.0.1605.561
Anonymous
Not applicable

Any other ideas?

 

Thanks

Exactly same thing happen at us. Same picture, same error same way.

Any help?

Greg_Deckler
Super User
Super User

So, haven't worked with the Mailchimp Content Pack in the Service, but Content Packs in the Service and the Connector in the Desktop are two very different things. The Service Content Packs generally come with a manipulated data set, reports and a dashboard. When I say manipulated, what I mean is that you are not pulling the raw data, but rather someone has worked on and modeled the data, created measures, calculated columns and the like. The yellow star means that it is new. Not sure why it would be greyed out other than perhaps there is a problem connecting to and getting the data from Mailchimp.

 

When you are using the connector in the Desktop, you are essentially pulling the raw data. So, you have to do the manipulation of the data, expand tables, records and the like. Then, you have to create your own reports and dashboards. So, no, you will not get automagical reports when you use the Desktop connectors.


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Anonymous
Not applicable

Thanks, thats brill, explains the difference... now to figure out why its not working.

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