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viera00 Regular Visitor
Regular Visitor

HELP - Not being able to connect my Enterprise Gateway

Hello everyone,

 

I've lost all my afternoon trying to connect my laptop (windows 10) to my PowerBI service (with Pro user). Before writing this post I disabled all firewalls. I do not use a proxy (Im connected at home wiht my wirless to the router). The gateway seem to be created (at least in the service appears) but never connects. When I try to configure the gateway I receive the following error:

 

 

Failed to update gateway details.  Please try again.
Error updating gateway configuration.

Server stack trace: 
   at System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood(Message reply, MessageFault fault, String action, MessageVersion version, FaultConverter faultConverter)
   at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
   at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
   at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
   at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]: 
   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
   at Microsoft.PowerBI.DataMovement.Pipeline.InternalContracts.IGatewayConfigurationService.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayClient.GatewayConfigurationClient.UpdateGatewayConfiguration(UpdateGatewayConfigurationRequest request)An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is:
Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.CouldNotUpdateGatewayConfigurationException: Error updating gateway configuration. ----> System.ArgumentNullException: Value cannot be null.
Parameter name: serviceSection
   at System.ServiceModel.ServiceHostBase.LoadConfigurationSection(ServiceElement serviceSection)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayTransferServiceHost.Initialize(NetTcpRelayBinding binding)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.GetTransferServiceHost(IGatewayTransferService serviceInstance, CredentialReference`1 serviceBusDetails)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<ExecuteRunnerIterationAsync>d__12.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<StartRunnerAsync>d__e.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.StopHandle.<StartRunnerAsync>d__19.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.<UpdateConfigurationImpl>d__0.MoveNext()
   --- End of inner ExceptionDetail stack trace ---
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.<UpdateConfigurationImpl>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.TaskUtils.ExtendedWait(Task task, TimeSpan timeout)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.GatewayServiceHost.UpdateConfiguration(GatewayConfiguration configuration)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.ExecuteInActivity(PipelineActivityType pipelineActivityType, Action action)
   at SyncInvokeUpdateGatewayConfiguration(Object , Object[] , Object[] )
   at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
   at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
   at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

 

Hope somebody can help me.

 

Regards,

 

GV

 

 

 

 

German Viera
http://slidemodel.com/
2 REPLIES 2
Super User
Super User

Re: HELP - Not being able to connect my Enterprise Gateway

@viera00 maybe try uninstalling and installing it again. It has helped me before.

Highlighted
viera00 Regular Visitor
Regular Visitor

Re: HELP - Not being able to connect my Enterprise Gateway

Hi Anik.

 

Tried it several times. Not working.

 

Thanks, GV.

German Viera
http://slidemodel.com/