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kchinnock
New Member

Gateway Region

Hi everyone,

 

I've recently installed the on prem data gateway but it's not showing on my power apps dashboard.

 

I then read an article that said the region has to match your region set in your Power Platform Enviroment.

 

For me, our environment is United Kingdom. So, I tried to re-install the Gateway again and the only UK option was UK South. Is that correct please?! 

 

Any advice gratefully received 🙂

1 ACCEPTED SOLUTION
Icey
Community Support
Community Support

Hi @kchinnock ,

 

Please check the environment of your Power BI here:

about pbi.jpg

about pbi 2.jpg

 

 

In my situation, the data is stored in East US 2. In other words, my tenant region or my PBI environment is East US 2. Therefore, my gateway is needed to install in East US 2.

 

gateway.JPG

 

 

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
kchinnock
New Member

 Thank you Icey. I can now see the Gateway in Power BI!

 

I thought (maybe naively) that once installed, I would be able to see the Gateway in Power Automate, but under Data > Gateways it says I don't have any?

 

I am trying to use a flow to run a Powershell script on Prem. Maybe I am barking up the wrong tree! 🤔

Icey
Community Support
Community Support

Hi @kchinnock ,

 

When I use the same account to sign in Power Platform admin center, I can find my gateway under "Data (preview)" -> "Gateway clusters". Can you find your gateway there?

gateway cluster.JPG

 

 

Best regards

Icey

 

If this post helps, then consider Accepting it as the solution to help other members find it faster.

Icey
Community Support
Community Support

Hi @kchinnock ,

 

Please check the environment of your Power BI here:

about pbi.jpg

about pbi 2.jpg

 

 

In my situation, the data is stored in East US 2. In other words, my tenant region or my PBI environment is East US 2. Therefore, my gateway is needed to install in East US 2.

 

gateway.JPG

 

 

 

Best Regards,

Icey

 

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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