Failed to load data to dashboard for Quickbooks Online? NEED HELP!

[bobsawyer]

Any resolution on this topic? I am experiencing a similar issue.

[ceortega]

Sorry for the late response I got nothing resolved even had a conversation with the Power BI program manager and still being investigated.  

I also try to connect through Power BI Desktop and still get errors regaring my credentials on them being right.  

[ceortega]

Here is now the error that I am not encountering when trying to loaded Quickbooks now.  

Before it was loading and timing out.  Now it is saying my credentials are not correct.  However, I can ensure I have not changed my password.   I am losing hope and confidence in my ability to effectively deploy Power BI in my organization to drive change. 

Below is the new error:

[freshroy]

I'm having the same exact problem.  I was initially able to successfully establish a QBO data connection and everything was working as expected.  Literally overnight, my connection stopped refreshing and i've been getting the invalid credentials error everytime i try to connect.

I am the master admin and already went thru the basic troubleshooting steps.  This has to be a Microsoft issue.

[ceortega]

I am still in the exact situation with Quickbooks.  I have been in that situation from the start of the Power BI having the Quickbooks Intergration.   I have talked with Quickbooks customer support and Power BI support and still the issue remains.  

To tell you the amount of time I have exhausted to try to troubleshoot this issue woudl be embrassing but I will continue to push forward to try to drive a resolution. 

[Jimenda]

same issue here

[dfww]

I've been experiencing the same things/behaviour as mentioned in this post.

I used the browsers debugger and found that there was some Doamin origin errors in the html/js.

So i could look like it's related to cross domain and sandbox mode conflicts.

Being a BETRA i suspect wither party (MS or Intuit) need to flick a switch somewhere?

Hope this helps a bit since i want the insights back again...

[ceortega]

So, by doing the steps you identified were you able to get it to work?  If so, could you provide a more detailed view on what you did to fix it.  I  think that would be helpful for everyone on the thread. 

[freshroy · Accepted solution]

It started working for me again today.  Ill post updates if it breaks again

[ceortega]

Congrats I am glad you got it to work.  Keep fighting the fight. I am haven't left the blocks yet still having an issue in loading the data.  

I will try again through Power BI Desktop.