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drussellgbc Frequent Visitor
Frequent Visitor

Error: The evaluation has timed out.

I finally downloaded Power Bi for Desktop and have been trying to get it connected to a Salesforce database. For the last few years I've been using a middleware to connect Excel PowerPivot to Salesforce so I am excited to get started with Power BI once and for all.

 

I have been setting up the query, but every time I try to 'Apply', I receive an error that the evaluation has timed out. Even after paring back my tables and columns to a fairly small subset.

 

Does anyone know what the problem might be?

 

8 REPLIES 8
Super User
Super User

Re: Error: The evaluation has timed out.

I've seen some mention that the amount of data can be an issue. Have you tried the content pack for Salesforce? Get Data | Services.

 

Otherwise, send a "frowny face" to support and attach a screen shot of the error. It is the smiley face icon in the upper right in the Service.


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andre
Advisor

Re: Error: The evaluation has timed out.

there are two limitations that make refresh fail:

  1. size of the model - 250MB at the most
  2. refresh time - cannot take more than 30 min
drussellgbc Frequent Visitor
Frequent Visitor

Re: Error: The evaluation has timed out.

I was able to resolve by starting over and when selecting Salesforce Objects as my data source, NOT selecting the 'Import relationships between Salesforce tables' option. We have a fairly complicated data model so this must have been more than Power BI could deal with.

 

Thanks for the help!

 

Akahn Member
Member

Re: Error: The evaluation has timed out.

So I have a query that takes about 7 minutes to run in SSMS. However, it times out in PowerBI. Any thoughts on why that might be happening?

Super User
Super User

Re: Error: The evaluation has timed out.

As I mentioned in your other post related to this, you have direct ability to performance tune your source data, I would suggest that you work on reducing the time of execution on the SQL side for your issue.


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itelligent-i Regular Visitor
Regular Visitor

Re: Error: The evaluation has timed out.

Hi  - Wuld be interested to know if you resolved s issue as I've started to get a similar problem.  I've started to get Evaluation time outs on a query from CRM Online.  It's been working fine until yesteday? I cannot work out what has changed?

 

Thanks

itelligent-i Regular Visitor
Regular Visitor

Re: Error: The evaluation has timed out.

Hi all - mine was a conflict with the securityt settings CRM must be Org or Private level - DOH!

Power BI Team Youssef
Power BI Team

Re: Error: The evaluation has timed out.

Hi @drussellgbc, were you able to get this to work for you? Can you update the thread if you are still having issues?

 

 

Youssef Shoukry
Product Manager, Power BI

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