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tkboisvert Regular Visitor
Regular Visitor

Data Refresh With Quick Books Online, from desktop

We have built a QBO report in PBI desktop. After publishing it, we are no longer able to refresh it. We get a message saying that the operation was canceled by the user. This is the error we see:

 

Error image hosted on Imgur

 

http://imgur.com/PQ4EhNF.jpg ( Plain text )

 

We've got another report that we made in the PBI service with the same credentials. That report refreshes just fine.

What can be fix this?

 

2 REPLIES 2
tkboisvert Regular Visitor
Regular Visitor

Re: Data Refresh With Quick Books Online, from desktop

UPDATE

 

When I remove the APAging and ARAging tables, It fixes the problem. Seems like there is an issue with those tables. Is there some way I can escalate this? All the formatting is correct. I've deleted all the columns but one and made sure the formatting is correct. It seems like the AR/AP Aging tables just don't like to be refreshed in the PBI service..

Moderator v-qiuyu-msft
Moderator

Re: Data Refresh With Quick Books Online, from desktop

Hi @tkboisvert,

 

For this issue, you can create a support ticket to Microsoft, so that a dedicated Support Professional can assist you in a more efficient manner. 

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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