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dkkip05 Frequent Visitor
Frequent Visitor

Dashboard Tile Refresh

Do dashboard tiles refresh automatically without having to trigger a "Refresh Dashboard Tiles" from Dashboard Actions? We are displaying dashboards across several monitors and would like for the information to be as near real-time as possible. We have a plugin that refreshes the page every 5 minutes, but it does not seem like the tiles are picking the latest data from the reports they're pinned from.

6 REPLIES 6
Moderator v-qiuyu-msft
Moderator

Re: Dashboard Tile Refresh

Hi @dkkip05,

 

By default, the dashboard tile will refresh the data cache about every fifteen minutes. See: Tile refresh.

 

As I don't know what's the data source in your scenairo, I did test about SQL Server database in Import mode, after the dataset refresh is completed, the dashboard tile will update with the latest data automatically. In your scenario, please schedule refresh or manually refresh for the dataset then wait for 15 minutes to see if the issue is persists.

 

Best Regards,
Qiuyun Yu

 

 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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dkkip05 Frequent Visitor
Frequent Visitor

Re: Dashboard Tile Refresh

My tests show that the tiles are not refreshing every 15 minutes with the browser refreshing every 5 minutes. Is it possible that it's a browser caching issue?

kcantor Super Contributor
Super Contributor

Re: Dashboard Tile Refresh

IN the past, I have had issues with tiles not refreshing as they should. This was found to be related to filters that were in place on those tiles. Are your tile filtered?



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dkkip05 Frequent Visitor
Frequent Visitor

Re: Dashboard Tile Refresh

Some are and some are not. Does not seem to make a difference at all.

Moderator v-qiuyu-msft
Moderator

Re: Dashboard Tile Refresh

Hi @dkkip05,

 

Please make sure  the dataset is refreshed within those 15 minutes. After dataset data is updated, then dashboard can refresh cached data for tiles.

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
dkkip05 Frequent Visitor
Frequent Visitor

Re: Dashboard Tile Refresh

It's a direct query dataset so the refresh should not apply.

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