cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
vix Frequent Visitor
Frequent Visitor

Connecting to JIRA via REST API - getting error "An API Key value wasn't specified"

I am trying to connect to our JIRA via the following URL xxxx.atlassian.net/rest/api/2/search, where xxxx is the name of my company. I generated an API Token here https://id.atlassian.com/manage/api-tokens. I log in with my Atlassian credential, and entered the API tokene here: Web API-> Key, but I get "An API Key value wasn't specified". Back on the Token generation page it says my token was never accessed. What am I doing whrong? 

3 REPLIES 3
Community Support Team
Community Support Team

Re: Connecting to JIRA via REST API - getting error "An API Key value wasn't specified&

Hi vix, 

I am not sure whether this is caused by token or API key, you could refer to this video ( from 16:00) for more details. And I will try to test this in my enviornment, i will inform you as soon as i get it.

By the way,  you  also could ask @ImkeF for more suggestions.

 

Best Regards,
Zoe Zhi

vix Frequent Visitor
Frequent Visitor

Re: Connecting to JIRA via REST API - getting error "An API Key value wasn't specified&

Zoe, thanks for your responce here. I noticed that the video you suggested is referring to Power BI service. I am trying to connect to JIRA from Power BI desktop. Is this even possible? Do I need a Pro account?

 

I am running aroud in circles: 

1. I saw this article that suggest I can easily link through a JIRA content pack, except, I don't know where/how to find that content pack.

2. On the other hand, this blogpost suggest I should import RET API in Power BI, but I would need to pay for ZappySys ODBC PowerPack.

 

I am new to Power BI and not super technical. So, starting with the basics: Is there a way to connect to JIRA from a Free Power BI desktop account? If yes, are there step by step instructions? @ImkeF

robmart New Member
New Member

Re: Connecting to JIRA via REST API - getting error "An API Key value wasn't specified&

I had the same issue as you, and was able to solve it by following the steps on the following page:

https://docs.druva.com/Knowledge_Base/inSync/Troubleshooting/Troubleshoot_error_-_An_API_key_value_w...

 

The TL;DR is that you have to use your username and JIRA API key as the password under 'Basic'

Helpful resources

Announcements
New Ranks and Rank Icons in 2020

New Ranks and Rank Icons in 2020

Read the announcement for more information!

New Kudos Given Badges Coming

New Kudos Given Badges Coming

We're rolling out new Kudos Given badges. Find out how many Kudos you've given.

November 2019 Community Highlights

November 2019 Community Highlights

Get an overview of the events and great community content from November.

Power Platform World Tour

Power Platform World Tour

Find out where you can attend!

Top Solution Authors
Top Kudoed Authors (Last 30 Days)