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Connecting to JIRA via REST API - getting error "An API Key value wasn't specified"

I am trying to connect to our JIRA via the following URL xxxx.atlassian.net/rest/api/2/search, where xxxx is the name of my company. I generated an API Token here https://id.atlassian.com/manage/api-tokens. I log in with my Atlassian credential, and entered the API tokene here: Web API-> Key, but I get "An API Key value wasn't specified". Back on the Token generation page it says my token was never accessed. What am I doing whrong? 

3 REPLIES 3
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Community Support
Community Support

Re: Connecting to JIRA via REST API - getting error "An API Key value wasn't specified&

Hi vix, 

I am not sure whether this is caused by token or API key, you could refer to this video ( from 16:00) for more details. And I will try to test this in my enviornment, i will inform you as soon as i get it.

By the way,  you  also could ask @ImkeF for more suggestions.

 

Best Regards,
Zoe Zhi

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Frequent Visitor

Re: Connecting to JIRA via REST API - getting error "An API Key value wasn't specified&

Zoe, thanks for your responce here. I noticed that the video you suggested is referring to Power BI service. I am trying to connect to JIRA from Power BI desktop. Is this even possible? Do I need a Pro account?

 

I am running aroud in circles: 

1. I saw this article that suggest I can easily link through a JIRA content pack, except, I don't know where/how to find that content pack.

2. On the other hand, this blogpost suggest I should import RET API in Power BI, but I would need to pay for ZappySys ODBC PowerPack.

 

I am new to Power BI and not super technical. So, starting with the basics: Is there a way to connect to JIRA from a Free Power BI desktop account? If yes, are there step by step instructions? @ImkeF

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New Member

Re: Connecting to JIRA via REST API - getting error "An API Key value wasn't specified&

I had the same issue as you, and was able to solve it by following the steps on the following page:

https://docs.druva.com/Knowledge_Base/inSync/Troubleshooting/Troubleshoot_error_-_An_API_key_value_w...

 

The TL;DR is that you have to use your username and JIRA API key as the password under 'Basic'

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