Connecting Shared Mailbox to Power BI

[TS_RepairS]

Hi all, 

I am trying to connect a shared mailbox(a group mailbox) to Power BI using MS Exchange/online, after I enter the address used for the group mailbox I get the feedback on the screenshot attached. 

I tried this signed in and out, both gives the same feedback.

 

Is it possible to pull email data from a group mailbox since it says there's no mailbox associated with it?

That address is used by our client to send emails through to us then the group members to that address are able to receive emails in the group.

 

 

[v-jingzhang]

Hi @TS_RepairS 

I'm able to connect to a group mailbox or a shared mailbox without any problem. I tested with my crendentials (owner of the group) and another account (member of the group) without any error. 

Ensure to use Microsoft account credentials type. 

Best Regards,
Community Support Team _ Jing
If this post helps, please Accept it as Solution to help other members find it.

[TS_RepairS]

Hi @v-jingzhang, if you used your credentials how did you manage to switch between the mails intended to the group and the ones intended to your separate mailbox? If I use my credentials I get the mails that were sent to my email address and not the group.

[v-jingzhang]

Hi @TS_RepairS 

You can create two queries. One is connected to the group mailbox address and the other is connected to your separate mailbox. These two queries are separate. 

Best Regards,
Community Support Team _ Jing
If this post helps, please Accept it as Solution to help other members find it.

[TS_RepairS]

Hi @v-jingzhang ,

I get the following error when I try to add the 2nd query, and the address is correct