Change account associated with the Data Gateway

[Anonymous]

Hi all,

Is it possible to change the account that has been used to install the on-prem data gateway with? For example I'm using it right now with admin@domain1.onmicrosoft.com, but in the future we have to use the same gateway for a different domain and use it with user admin@domain2.onmicrosoft.com. Is this possible?

Note: We don't need both domains to access the gateway.

Thanks,

[carrie8]

I can follow the steps but the actual change of ownership is not working at all.

when I login with new account, no gateway.

when I login with the old account, the gateway shows up.

I repeated the steps for three time, the same outcome.

[v-juanli-msft]

Hi @Anonymous 

I could change the account associated with the gateway.

1. search gateway and start it, sign in with my account(old, before changing account)

2. select "Change account"(pic1)

->enter Windows account ((pic2)

->enter new account (you want to the new account to be associated with the gateway)(pic3)

->select second option(pic4)

->enter recovery key((pic5)

Note:

1. Windows account is not the same account used to connect to on-premises data sources. The account is also not the work or school account that you sign in to cloud services with.

On my side, it the account i log in to my server, i can find it in Settings->Account->Your Info.

2.recovery key is the key when you install gateway and sign in with your old account at first time

https://docs.microsoft.com/en-us/power-bi/service-gateway-install

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous]

Okay, so this is only to change the service account (Local Windows). Is it also possible to change the orginizational account the Gateway is associated with? Or is a new fresh installation needed then?

[v-juanli-msft · Accepted solution]

Hi @Anonymous 

The steps above is to change the orginizational account the Gateway is associated with.

2. select "Change account"(pic1)

->enter Windows account ((pic2) 

      (this step needs Windows account to verify the connection between Gateway and your server)

->enter new account (you want to the new account to be associated with the gateway)(pic3)

      (This step needs you to enter the new account the Gateway is associated with)

->select second option(pic4)

->enter recovery key((pic5)

---

Best Regards
Maggie

Community Support Team _ Maggie Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.