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Regular Visitor

Cannot authenticate credentials when connecting to SQL Server

I continually receive "We are unable to Authenticate with credentials provided" error when trying to connect to a SQL server.  

I am on VPN

I connect using the Database authentication

I have verified the Server Name, Database name, User Name and Password

I have cleared out old permissions

I am able to connect through SSMS using the same credentials and pull data

Other users can connect with these same credentials.

What is causing PBI desktop to give this error?  Is there another setting that needs to be changed?

Super User
Super User

Is your SQL server expecting an encrypted connection?

View solution in original post

Helper I
Helper I

Check with your a database admin about what kind of access you have.

@kp54357 I have been able to connect before so trying to figure out what has changed.  No changes have been made to my permission level on the SQL side because I can successfully log into SSMS using the same credentials.  I believe it is a PBI problem and not SQL.

Please indicate which Power BI Desktop version you are using.

2.99.862.0 64-bit (November 2021)

Regular Visitor

@lbendlin , no the SQL does not require encryption

Community Support
Community Support

Hi @arbright57 ,


According to the official document, Tutorial: Connect to on-premises data in SQL Server - Power BI | Microsoft Docs



And please always use the latest version of Power BI.



A similar thread:



Best Regards,
Eyelyn Qin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Super User
Super User

Is your SQL server expecting an encrypted connection?

Solution link is a dead link.

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