I installed the personal gateway on my laptop 3-4 months ago (before the consolidation of the installer with Enterprise). I am migrating my SQL server from one PC to another, hence I need to uninstall the personal gateway and move it to the other PC (same Power BI Datasets.
I uninstalled the software on the original PC, then installed Personal Gateway on the new PC with the SQL Server already installed and configured. When I go to Power BI, it says my gateway (refering to the original PC) is offline. Searched a bit and found some tips saying to delete lagging Personal Gateway install folders. I did this but no change. I uninstalled the Personal Gateway from the New PC and then reinstalled it on the original PC. Then tried to uninstall from the original PC - still no banana.
I then installed the Enterprise Gateway on the new PC. This has now given me a second gateway choice in one workgroup. I have a choice now, and have selected Enterprise for 4 data sets. The personal gateway is still there "offline". I have a second workgroup with a single data set, but there is no choice of Enterprise for this one (for whatever reason) - just the offline personal gateway. I deleted this data set and republished - no change.
I would appreciate any help in getting this sorted. @GuyInACube Adam, any idea?
You can't remove the Personal gateway from the list today - it'll keep showing as offline even though you uninstalled it. I can see how this is confusing, we're looking into making it a better exprience.
Thanks Dimah. There are 2 other issues however.
1. I wasn't able to install a Personal Gateway on a new machine and have it appear in the service. In otherwords, it seems there is no way to move the personal gateway.
2. I have now installed the Enterprise Gateway, but it only appears for one of my workgroups.
Any ideas about these things?
I have added a single data source to my nsw PC to point to SQL Server. This is working fine for 1 of the workgroups but it is not visilbe for the second workgroup. My understanding is that I only need a single connection for all datasets in my environment. Is that correct?
The design currently doesn't support uninstall. Hey told me to leave it and ignore it. They will fix it one day.
Good news on this - we're adding the capability to delete the personal gateway from the list in case the unisntall doesn't happen correctly. This should be coming in the next 1-2 months.
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