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Frequent Visitor
Posts: 6
Registered: ‎04-11-2017

unable to login powerbi mobile app getting verify your identity error message

I am unable to login to PowerbI mobile app, getting "Verify your identity" error message.

 

But i am able to access PowerBI web.

 

How to resolve this issue.

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Community Support Team
Posts: 7,219
Registered: ‎08-14-2016

Re: unable to login powerbi mobile app getting verify your identity error message

Hi @sandokpn,

 

I think your tenant may configure some rules on sign in account on mobile device, please contact to your admin to know if they have setting up related policies.

How to manage devices using the Azure portal

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
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