cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
mattperry008 Frequent Visitor
Frequent Visitor

power bi mobile - no data connection available

Hi there, 

 

When trying to sign in to Power BI Mobile, I get a message "No data Connection Available Check your data connection and try again". 

 

Any help appreciated. Mobile data working OK - other websites loading/Power BI authenticating OK....

 

Am in iphone connected to Wireless network. 

 

Thanks in advance,

Matt

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
mattperry008 Frequent Visitor
Frequent Visitor

Re: power bi mobile - no data connection available

Hi there,

 

Problem fixed with a restart

 

Thanks,

Matt

2 REPLIES 2
Moderator RomiK
Moderator

Re: power bi mobile - no data connection available

Hi,

Thank you for reporting this issue, We are not aware of any similar issue and would like to further investigate.

 

Can you please provide the following details:

  

Type of mobile device type:

OS version:  

Region/country/language:

App build version (can be found under Settings>About from Power BI app):

Steps to re-create the issue you reported:

 

Any aditional screenshots would be highly appriciated

 

Thank you for your help,

Power BI for Mobile Team

 

Highlighted
mattperry008 Frequent Visitor
Frequent Visitor

Re: power bi mobile - no data connection available

Hi there,

 

Problem fixed with a restart

 

Thanks,

Matt