power bi mobile - no data connection available

[mattperry008]

Hi there, 

When trying to sign in to Power BI Mobile, I get a message "No data Connection Available Check your data connection and try again". 

Any help appreciated. Mobile data working OK - other websites loading/Power BI authenticating OK....

Am in iphone connected to Wireless network. 

Thanks in advance,

Matt

[RomiK]

Hi,

Thank you for reporting this issue, We are not aware of any similar issue and would like to further investigate.

Can you please provide the following details:

Type of mobile device type:

OS version:  

Region/country/language:

App build version (can be found under Settings>About from Power BI app):

Steps to re-create the issue you reported:

Any aditional screenshots would be highly appriciated

Thank you for your help,

Power BI for Mobile Team

[mattperry008 · Accepted solution]

Hi there,

Problem fixed with a restart

Thanks,

Matt