Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor


I published a report to Power BI Pro then tried accessing it on my android app and got the following:


Uninstalled and reinstalled which did not resolve the issue.

Other Details:

Samsung A51
Android 10
Power BI App version: 2.2.201118.2122567

Any assistance will be appreciated.

Community Support
Community Support

HI @ryan_g,

Maybe you can take a look at the following link which mentioned the similar error message if it helps:

“ERR_NAME_NOT_RESOLVED”: how to fix this DNS error in the Google Chrome browser 


Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
Frequent Visitor

If i go to my device wifi settings and change dns from the original to google the reports on the app loads successfully.


Not sure why this was necessary.

Helpful resources

PBI_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

Get Ready for Power BI Dev Camp

Microsoft named a Leader in The Forrester Wave

Microsoft received the highest score of any vendor in both the strategy and current offering categories.

Get Ready for Power BI Dev Camp

Power BI Dev Camp - September 30th, 2021

Mark your calendars and join us for our next Power BI Dev Camp!

PowerPlatform 768x460.png

Microsoft Learn

Check out our new Discover Your Career Path blog post series and get all the details.

Top Solution Authors
Top Kudoed Authors