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ryan_g
Frequent Visitor

net::ERR_NAME_NOT_RESOLVED

I published a report to Power BI Pro then tried accessing it on my android app and got the following:

ryan_g_0-1606744681368.png


Uninstalled and reinstalled which did not resolve the issue.

Other Details:

Samsung A51
Android 10
Power BI App version: 2.2.201118.2122567

Any assistance will be appreciated.

2 REPLIES 2
v-shex-msft
Community Support
Community Support

HI @ryan_g,

Maybe you can take a look at the following link which mentioned the similar error message if it helps:

“ERR_NAME_NOT_RESOLVED”: how to fix this DNS error in the Google Chrome browser 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
ryan_g
Frequent Visitor

If i go to my device wifi settings and change dns from the original to google the reports on the app loads successfully.

 

Not sure why this was necessary.

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