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ipad application

On ipad application, when the screen is pulled down (dragged down) the pages get refreshed. Along with this, all the filters get reset. This is very inconvinient for me and other users. 

Could anyone help me to de-activate the refresh? 

Community Support
Community Support

HI @hyewonyeon ,

Actually, these filter you apply on read view not real save to report side. So they will been reset when report refreshed. You can consider to create a bookmark to setting default selections or direct apply and save filter effects in edit mode.


Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi XiaoXin,


Thanks for your reply!

However, what I actually meant was not about fixing the filters for the next time.

The problem I am facing is that the page gets too frequently refreshed - I ment to just scroll up the page on iPad app, but as it gets scrolled up, it refreshes, which is unnecessary. You know how sometimes when you were looking at the bottom of the page but you want to simply go upwards again to view the top of the page.. but then it gets refreshed - you have to wait a few sec-min and adjust the filters again..

Would you happen to know how we could stop this unnecessary refresh?



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