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Regular Visitor
Posts: 25
Registered: ‎11-04-2015

iPad app clears out user name and password fields

Hello,

 

I'm not able to connect to SSRS server in iPad application (iPhone works fine). The app clears out the user name and password fields when I chnage focus from the field. Anybody else having the same problem?

 

Cheers,

Jaro

 

Chcete si pokecat o Power BI v Prahe? Mrknite sem Czech BI & SQL PASS
Moderator
Posts: 143
Registered: ‎06-24-2015

Re: iPad app clears out user name and password fields

Hi @jaroreken,

 

Can you please provide the details below so we can investigate ?

 

Type of mobile device type:

OS version:  

Region/country/language:

App build version (can be found under Settings>About from Power BI app):

Steps to re-create the issue you reported:

 

 

Thank you for your help,

 Romi, PM Power BI for Mobile Team

 @yitzhak

Regular Visitor
Posts: 25
Registered: ‎11-04-2015

Re: iPad app clears out user name and password fields

Hi @RomiK,

 

see the details below.

 

Type of mobile device type: iPad Air 2

OS version:  iOS 9.2.1

Region/country/language: Europe/Czech Republic/ English

App build version (can be found under Settings>About from Power BI app): 6.1

Steps to re-create the issue you reported:

Settings -> +Connect Server (under SQL Server Reporting Services Preview)

 

I enter name of server, url of server and when I change focus to username all previous fields get removed and fields start to behave like password fields with masking and they get cleared once I change focus.

 

I hope this helps.

Chcete si pokecat o Power BI v Prahe? Mrknite sem Czech BI & SQL PASS
Regular Visitor
Posts: 25
Registered: ‎11-04-2015

Re: iPad app clears out user name and password fields

Hi @RomiK,

 

please see the steps and screenshots attached to clarify the issue even more.

 

Step 1 – fill in server name

step 1.jpg

Step 2 – fill the server URL

step 2.jpg

Step 3 – change focus to fill user name, but the server URL disappears

step 3.jpg

Step 4 – when filling the user name field, the value in this fields gets masked

step 4.jpg

Step 5 – changing focus to fill password behaves the same user name field described in Step 3

step 5.jpg

Step 6 – submitting such form throws error that fields are not submitted

step 6.jpg

 

Regards,

Jaro

Chcete si pokecat o Power BI v Prahe? Mrknite sem Czech BI & SQL PASS
Highlighted
Moderator
Posts: 143
Registered: ‎06-24-2015

Re: iPad app clears out user name and password fields

Hi @jaroreken

Thank you for the details!

We found the issue and already prepared a fix that should hit the store soon.

 

Really appreciate your cooperation.