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Posts: 3
Registered: ‎04-11-2017
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iOS QR-Code Scan doesn't work on PowerBI

I have the newest version. tried on iphone 6 and 5c and latest version of the app. Seeing the white screen when trying to scan.


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Regular Visitor
Posts: 26
Registered: ‎05-02-2016

Re: iOS QR-Code Scan doesn't work on PowerBI

We've just released version 12.6 that includes a fix for the QR scanner.

Please update the version using the App Store.

View solution in original post


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Community Support Team
Posts: 7,441
Registered: ‎08-14-2016

Re: iOS QR-Code Scan doesn't work on PowerBI

[ Edited ]

Hi @crodrigo77,

 

I test on iphone 6s with the power bi mobile V12.4, it works well. I'd like to suggest you check the permission setting of power bi first.(you can find it at Settings -> Privacy -> Camera)


Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



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Regular Visitor
Posts: 26
Registered: ‎05-02-2016

Re: iOS QR-Code Scan doesn't work on PowerBI

Hi.

 

I'm Erez, a software engineer working with the Microsoft Power BI for iOS team.

We're aware of the white screen problem during QR scanning and actively working on solving the issue.

 

Sorry for the inconvenience.

We'll release an update with a fix soon.

 

Thanks,

Erez.

Regular Visitor
Posts: 26
Registered: ‎05-02-2016

Re: iOS QR-Code Scan doesn't work on PowerBI

We've just released version 12.6 that includes a fix for the QR scanner.

Please update the version using the App Store.