cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
fer_vd
Frequent Visitor

android compatible

Hi, I'm using Power Bi for a while now and it worked decently.

Although now someone came to me telling he could no longer open the Power Bi App.

He does not receive a message from Power Bi, the app just crashes.

The version of Power Bi was up to date but to be sure we decided to try and reinstall the app.

But.. when trying we found out his device was not supported anymore and thus it was not possible to reinstall. Which I found weird because my phone is an older model.

So I decided to check it in the playstore and I got the message of my phone not being compatible aswell.. But for some reason everything still works fine on my phone.

Both are android devices. Any clue why this happens and how to solve it?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Please note, the Power BI Android app is supported on devices with OS 5.0 or higher.

We don't longer support KitKat 4.4.2. 

View solution in original post

3 REPLIES 3
raseshu
New Member

Hi
Facing the same problem. On Android 4.4.2

Please note, the Power BI Android app is supported on devices with OS 5.0 or higher.

We don't longer support KitKat 4.4.2. 

View solution in original post

Vicky_Song
Impactful Individual
Impactful Individual

@fer_vd, could you please post here the detailed error message you got? In addition, please be sure that your phone runs the Android 5.0 operating system, or later.

Helpful resources

Announcements
PBI_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

MBAS on Demand

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

Get Ready for Power BI Dev Camp

Microsoft named a Leader in The Forrester Wave

Microsoft received the highest score of any vendor in both the strategy and current offering categories.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Top Solution Authors