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Tsanka Member
Member

Windows app - issue with dashboard tiles with custom links

Hi guys,

 

When using Windows app I am not able to open reports from dashboard tiles with links to PowerBI reports. The "Reports" option is not visible, only "Annotate" and "Share".

 

The linked report (actually any url) is opened without any issue from the service (app.powerbi.com).

 

Is this a behaviour by design or may be I have done something incorrectly? If this is by design, are there any plans for changing it?

 

Thanks

Tsanka

2 ACCEPTED SOLUTIONS

Accepted Solutions
Power BI Team Dana
Power BI Team

Re: Windows app - issue with dashboard tiles with custom links

Hi,

 

Thank you for explaining the issue.

 

In the Web there is an option to add a link to a Tile. Meaning that clicking on that Tile will open the link you added.

For more information about this option, please click here.

 

However, our apps currently doesn't support this feature and this is why when you open the Tile using the app, the option to

open the link will not appear (you will be able to Share and Annotate only).

 

Thank you,

Dana.

metaran Frequent Visitor
Frequent Visitor

Re: Windows app - issue with dashboard tiles with custom links

Hi Tsanka,

 

Just to clarify, the only unsupported capability at this time is opening a URL linked to a tile, which will be added soon and fully supported on all mobile apps.

In the meantime, as long as a tile is linked to a URL it can't be linked to the originating report at the same time, this is why you don't see the "Open Report" option for that tile. If you would remove the URL link that option will surface back.

 

Again, this is a temporary situation, until the URL linking is fully supported on the mobile apps.

 

thanks,

Meital

8 REPLIES 8
Super User
Super User

Re: Windows app - issue with dashboard tiles with custom links

I see this as well on an Android version of the Power BI app. However, if I use my Windows Surface Power BI App version, I see the reports link.

 

I'm guess "by design" at this point. Probably in the feature request list, if not you might want to put it in there.


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Power BI Team Dana
Power BI Team

Re: Windows app - issue with dashboard tiles with custom links

Hi,

 

There are two ways to create a Tile:

1. Pin a Tile to your dashboard from a report

    For more information about creating a Tile from a report, please click here.

2. Using the Q&A tool to create a query and add its result as a Tile to your dashboard.

    For more information about Q&A Tiles, please click here

 

When you are using the first option, there is a report behind the Tile created, and you will be able to see the "Report" option from the app.

When you are using the second option to create the Tile, there is no report behind it since it's a query that is running and searching for the data you requested on your data. In this case, you will not see the option for "Report" on the app since it doesn't exist. You will only be able to "Share" and "Annotate", as you described.

 

Thank you,

Dana.

Tsanka Member
Member

Re: Windows app - issue with dashboard tiles with custom links

Hi Dana,

 

Thank you for your input. However it does not contain a solution for my case.

 

All the tiles we are using are created from reports (your option 1, as Q&A engine is not available for my language). Nevertheless, when using Windows app, I cannot open the url from the tile.

 

Here you can see details about the case:

 

1) Dashboard with tiles created from reports, custom link set for the tile.

 

pic_tiles1.png

 

 

2) The tile with the custom link as seen in the Windows App (no "Reports" is seen and the url is not open upon tile selection).

 

pic_tiles2.png

 

3) The same tile when selected/clicked from within the service, opens the url given in the custom link field.

 

Best regards

Tsanka

Power BI Team Dana
Power BI Team

Re: Windows app - issue with dashboard tiles with custom links

Hi,

 

Thank you for explaining the issue.

 

In the Web there is an option to add a link to a Tile. Meaning that clicking on that Tile will open the link you added.

For more information about this option, please click here.

 

However, our apps currently doesn't support this feature and this is why when you open the Tile using the app, the option to

open the link will not appear (you will be able to Share and Annotate only).

 

Thank you,

Dana.

Tsanka Member
Member

Re: Windows app - issue with dashboard tiles with custom links

Thank you.

 

So for the moment there is no way one to open a link from a tile from PowerBI apps, regardless of the way the tile is created.

 

If so, I assume we will not use custom links as most of the business users will consume the PowerBI reports from apps.

 

Thanks once again

Tsanka

metaran Frequent Visitor
Frequent Visitor

Re: Windows app - issue with dashboard tiles with custom links

Hi Tsanka,

 

Just to clarify, the only unsupported capability at this time is opening a URL linked to a tile, which will be added soon and fully supported on all mobile apps.

In the meantime, as long as a tile is linked to a URL it can't be linked to the originating report at the same time, this is why you don't see the "Open Report" option for that tile. If you would remove the URL link that option will surface back.

 

Again, this is a temporary situation, until the URL linking is fully supported on the mobile apps.

 

thanks,

Meital

Tsanka Member
Member

Re: Windows app - issue with dashboard tiles with custom links

Hi Meital,

 

Thanks for the clarification. I know that this is a very small issue, but nevertheless I am glad that it will be fixed in the next releases.

 

Best regards,

Tsanka

 

PS: We came to this issue by trying to link a tile created from a chart in report page A to report page B (containing a matrix with a lot of columns)

 

 

karimou Frequent Visitor
Frequent Visitor

Re: Windows app - issue with dashboard tiles with custom links


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