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Helper III
Helper III

Why did the Power BI alert triggered before the underline report refresh?

Hi Expert,

 

We have one Power BI dashboard and we set an alert for one of the tiles. The dashboard only has one underline report and we use ad-hoc refreh to refreh the data when needed. 

 

The issue is: we received the alert at 9:00 AM. But actually, we started the report refresh at 9:10 AM and it completed at 9:11 AM. The alert is triggered before the report refresh. 

 

Do you know why the alert is triggered before the underline report refresh?

 

Many thanks!


Best regards,

Tom

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Super User IX
Super User IX

Re: Why did the Power BI alert triggered before the underline report refresh?

@TomLU123  - I understand I was apparently failing to be funny making a time travel joke. Anyway, perhaps it is just an issue with the time stamp. Let me put it another way. Did you REALLY receive the alert, and you saw the alert in your inbox and then you went out and pressed the button to start the refresh? Is it possible that the alert was triggered by a different refresh (scheduled or someone else).


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Super User IX
Super User IX

Re: Why did the Power BI alert triggered before the underline report refresh?

@TomLU123 - Hard to say exactly. The real question is did the alert trigger correctly?

 

At the end of the day though, I'm guessing...Steins;Gate..


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Helper III
Helper III

Re: Why did the Power BI alert triggered before the underline report refresh?

Hi @Greg_Deckler , the content in the Aleart is the old data before the refresh, and it was sent before the underline report refresh. 

What we expected is that the alert should be sent after the ad-hoc refresh completed and the new data should be used in the Alert. 

Highlighted
Super User IX
Super User IX

Re: Why did the Power BI alert triggered before the underline report refresh?

@TomLU123  - I understand I was apparently failing to be funny making a time travel joke. Anyway, perhaps it is just an issue with the time stamp. Let me put it another way. Did you REALLY receive the alert, and you saw the alert in your inbox and then you went out and pressed the button to start the refresh? Is it possible that the alert was triggered by a different refresh (scheduled or someone else).


---------------------------------------

@ me in replies or I'll lose your thread!!!

I have a NEW book! 
DAX Cookbook from Packt
Over 120 DAX Recipes!




Did I answer your question? Mark my post as a solution!

Proud to be a Super User!




View solution in original post

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Community Support
Community Support

Re: Why did the Power BI alert triggered before the underline report refresh?

Hi @TomLU123,

Have you deployed the power bi service dataset and gateway client in the same date region? If they are host on different data regions, it may faced the issue that you mention due to datetimezone offsets.
Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
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