I'm unable to view the reports i've made in mobile, although i can visualize them via website. I'm on a free account and the message i get is that due to not being a Pro user i can only open reports i've created, even though i'm the owner, as stated in the app itself.
hi @WilkerFRL94 ,
thanks for your report
can you try and access these reports in a (chrome) web browser from your mobile device?
do you see the reports in My Workspace?
can you access them?
@oreduar yes, i can acess them in a web browser, both on PC and Mobile. The reports are on My Workspace, i created them on Desktop and published them. I was able to view it before, but since i reported i've been unable to view it on mobile - i get the "not a Pro user" message that says i can only view my own reports, which is the case.
Already tried to wipe out everything i had on My Workspace, and republished the reports, but i'm still unable to view them, keeps acting like i would be trying to view a report from other people.
Thank you for your attention,
I'm currently experiencing the same issue.
My reports publish to my Workspace, not shared.
Android App : 2112414
I can acess them in a web browser, both on PC and Mobile. The reports are on My Workspace, i created them on Desktop and published them. but I can't see them on Power BI app. Not displayed even with QR Code.
Were you able to come up with a resolution?
Not at all, i didn't force updated the app, neither did anything with files/workspace. I just tried to open it another day and it worked.
I'd suggest you to try clearing the app cache/data, or even restart your device, because I remember I did restarted it due to another app mal-function, but i don't know if that was what made the reports work again.
Anyway, I wonder it's some client-side stuff that may cause this problem. Let us know if you find anything.
I had clear the Power BI app cache/data even remove and re-install and restart my mobile.
ps:new app is Android App : 2.2.200305.211312, updated last night.
I try re-install Power BI Desktop Product Version: 2.76.5678.782 (19.12) (x64) and published them ,and I can't see the it on mobile.
I try install Power BI Desktop Product Version: 2.76.5678.1521 (19.12) (x64) and published them ,and I can't see the it on mobile , again.
Now I don't know what else I can do.
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