01-25-2018 02:56 AM
I have a own report server running on the web with some problems for desktop and mobile!
1. the desktop store app doesnt show any reports at all, but it shows folders?!
2. i cant login on iOS devices at all.
When i login through Safarie or the Chrome app the login screen just pops up agian when i click login so i cant login.
For the mobile app its almost the same, when i want to connect to my report server i get asked for my username and password after i filled up everything and i click login its says me that my password or user name is wrong but it is not (tried it with diffrent users)!
Any way to fix this?
01-25-2018 03:12 AM
Thanks for your report
Usually these issues, when you can’t connect to reporting services from the device both on web and app related to server configuration or certificate issue.
I found a TechNet post that explains the problems you have.
It’s certainly a client-side issue with Safari and the web views that we simply can’t handle.
Looks like NTLM authentication has a bug with the HTTP 2.0 protocol communication.
In this post, the customer weren’t able to connect exchange 2016 with Apple Mail or Safari when they used NTLM.
It worked with Basic authentication, and they figured out later that it works when making the IIS return HTTP 1.x protocol communication.
iOS and macOS have a bug when accessing secured HTTP 2.0 with NTLM. Supplying a private certificate will not help.
This is why the experience is so weird (there’s authentication loop that just goes on forever).
More details also here:
Can you please share more details, do you have KPI reports or PBIX reports?
01-25-2018 03:22 AM - edited 05-01-2018 11:34 PM
I just wondered becouse i also cant login on my phone with the ios PowerBI app.
But i will look at the links you send.
For my desktop issue, on my report i only use pbix reports and some folders.
(the PowerBi Mobile App for Windows 10)
This is what i looks like on the store app (Windows 10)
This is what i looks like on the Web (not Mobile, this is on Chrome Windows 10)
01-25-2018 03:35 AM
At this point SSRS PBIX are not supported in PBI App for Windows, only KPI reports.
if you feel that this feature is missing, we would appreciate if you can add that to our user voice ideas (https://ideas.powerbi.com/forums/265200-power-bi-ideas?category_id=105939), as we planned our backlog based on user voice, as well as other consideration.
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