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Unable to Capture Screen Due to Security Policy on Android

I am using the Power BI app on an Android device. When I try to take a screenshot, I get the following message, "Unable to capture screen due to security policy." 

 

My question is where to look for that security policy. Is it on the phone or in the app or somewhere else?

 

Thank you

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Power BI Team
Power BI Team

Re: Unable to Capture Screen Due to Security Policy on Android

Hey @callenbkd ,

 

It is probably becuase of App protection policy applied on the app on your device.

You can read more here: https://docs.microsoft.com/en-us/mem/intune/apps/app-protection-policy-settings-android

 

Thanks, Maya

View solution in original post

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Super User IV
Super User IV

Re: Unable to Capture Screen Due to Security Policy on Android

Depends. It could be that Power BI is following some kind of information protection scheme that your company has created. Does this only happen within Power BI or is it just in general you cannot take screen shots?


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Community Support
Community Support

Re: Unable to Capture Screen Due to Security Policy on Android

Hi @callenbkd,

I checked power bi mobile app official document but not found any options for this limit. I think it may be related to azure AD device management or power bi mobile app built-in settings.

What is a device identity?  Manage device identities using the Azure portal 
Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider Accept it as the solution to help the other members find it more quickly.
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Power BI Team
Power BI Team

Re: Unable to Capture Screen Due to Security Policy on Android

Hey @callenbkd ,

 

It is probably becuase of App protection policy applied on the app on your device.

You can read more here: https://docs.microsoft.com/en-us/mem/intune/apps/app-protection-policy-settings-android

 

Thanks, Maya

View solution in original post

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