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Regular Visitor
Posts: 20
Registered: ‎05-06-2017
Accepted Solution

Tooltip - button for drill down not enabled

Hi !

 

I have a matrix with drill down/up capabilities (4 levels in the hierarchy), but when seeing this one in a mobile (iPhone) the drill down button appear disabled. Do you know how I can fix it ?

 

In web version and in iPad it works fine

 

Thanks for your help,

Mauro

 

 

drill_down_mobile_1.png


Accepted Solutions
Regular Visitor
Posts: 20
Registered: ‎05-06-2017

Re: Tooltip - button for drill down not enabled

Hi !

 

For information of the community, I found the solution to the "issue"

 

Don't know why, but if you want to drill down in a matrix using a mobile (iPhone) in landscape mode, you need to hold your finger over the numbers of the table.

 

If you hold the finger over the names of the rows at left, the drill down button appear disabled, but if you do the same over the numbers the drill down button is enabled and allow the drill down.

 

Weird, but works

Maybe in future versions Microsoft will enhance that

Regards,

 

View solution in original post


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Established Member
Posts: 197
Registered: ‎01-14-2018

Re: Tooltip - button for drill down not enabled

Hey @cavalierimauro,

 

It looks like the data point selected is at the lowest level of the hierarchy and therefore you can only drill up.

Can you resent the report to its default state (which I assume starts from the top of the hierarchy) and check the drill options again?

 

Thanks Maya

Community Support Team
Posts: 7,219
Registered: ‎08-14-2016

Re: Tooltip - button for drill down not enabled

HI @cavalierimauro,

 

Which version you test? I test on my side and found drill features seems not works on matrix visual again(android and ios device), drill panel also not displayed.

 

BTW, it seems like only failed on matrix, for other visuals, drill feature works well.

 

I guess it may related to summit features release, you can also report this to support team.

 

Regards,

XIaoxin Sheng

Community Support Team _ Xiaoxin Sheng
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Regular Visitor
Posts: 20
Registered: ‎05-06-2017

Re: Tooltip - button for drill down not enabled

Hi !

 

For information of the community, I found the solution to the "issue"

 

Don't know why, but if you want to drill down in a matrix using a mobile (iPhone) in landscape mode, you need to hold your finger over the numbers of the table.

 

If you hold the finger over the names of the rows at left, the drill down button appear disabled, but if you do the same over the numbers the drill down button is enabled and allow the drill down.

 

Weird, but works

Maybe in future versions Microsoft will enhance that

Regards,