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Helper I
Helper I

Shape map not display mobile

I have issue. I create shape map with provinces of VietNam in power bi desktop and it shows good. I publish it to show it in my mobile but I can not show it in my mobile. When I click my report in mobile, it return to menu app or force app. I can not load my report with shape map. I try to replace shape map by filled map, it is show good in mobile.

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Community Support
Community Support

Hi @pmhoang94,

 

I test on iOS (V12.6) and Android(V111487) power bi apps and both them can display the shape map. I'd like to confirm some other information to ensure where the issue is.

 

You can test with following methods:
1. Test on other android device with the last version of power bi.
2. Create a new report with shape map and original data.
3. Add new shape map visual with other location data to original report and republishi it.

 

Please told me the result of above tests and share some detail content of your issue. It will be help for troubleshooting.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

I found reason. My shape map is very large (9MB). When I load in mobile, it is very slow. Can I do?

Hi @pmhoang94,

 

I'd like to suggest you to link to wifi and test again, if this is a case, it will load data more quick.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

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