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Avantha Frequent Visitor
Frequent Visitor

Reports not opening in IOS

Hi,

 

I have noticed mobile reports are not opening in IOS devices, before they were working fine and this has happened suddenly. also same reports are opening and refreshing well on android phone.

 

anyone hving the same issue.  any help... 

1 ACCEPTED SOLUTION

Accepted Solutions
Avantha Frequent Visitor
Frequent Visitor

Re: Reports not opening in IOS

solved after updating to 17.9 version

thanks for support

4 REPLIES 4
Power BI Team yarivm
Power BI Team

Re: Reports not opening in IOS

Thanks for your report

Can you verify if restart for device / app solved the issue?

If not, can you try, logout/login?

Please send us below information to : mpbisup@microsoft.com

-Device type and OS version

- Power BI Version

- Screenshot

 

Thanks

Yariv

 

 

Avantha Frequent Visitor
Frequent Visitor

Re: Reports not opening in IOS

Hi Yariv,

tried device restart and relogin , ddin't help

 

Device type = Iphone 7 / Iphone X

IOS - 12.1.4

Power BI App version - 17.8 

 

App is opening , refreshing  & landing to main DB page. reports linked to main DB are not opening.

sahred the details to given email as well .

thanks

Power BI Team yarivm
Power BI Team

Re: Reports not opening in IOS

Hi

The issue is with text / image tile.

We are working on a fix to the iOS app.

 

Thanks

Yariv

Avantha Frequent Visitor
Frequent Visitor

Re: Reports not opening in IOS

solved after updating to 17.9 version

thanks for support