Report turns up blank on PowerBI app on ipad

[Anonymous]

Hi!

The report contains an iframe (HTML viewer) with web content that renders perfectly well on the Power BI service (Chrome browser:  When site security is turned off to "Not Secure").

But on the iPad, it appears to be blank.

Here are the details: 

PowerBI version - 18.6

iPad iOS version - 12.3.1

Please could you help me with this isu

[mshenhav]

Hey @Anonymous ,

Are you able to view the report when using native browser (Safari)?

I assume you are using custom visual in order to embed iframe in your report - what is the visual you are using?

Thanks, Maya

[Anonymous]

Hi @mshenhav 

Thanks for replying. No, I am not able to view the visual on safari. (But on Chrome it works only after I disable the site security).

The custom visual I am using is not from the Marketplace. It's a website I have designed. I want to see if the website renders in the PowerBI iframe(HTML viewer).

Please, could you let me know if I have missed something?

Thank you!

[mshenhav]

Hey @Anonymous ,

The app uses Safari, whenever a web content needs to be display. So, you need to make sure that the contect you want to embed in the app can be viewed from Safari.

Thanks, Maya

[Anonymous · Accepted solution]

Hi,

Thank you for this info - it was helpful. So the web content renders well on PowerBI app on iPad only when a secured site is used (i.e Https).

Thanks!