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Regular Visitor

QR-Code not working on Hololens properly

Hello everyone,


I just downloaded the PowerBI app for Hololens to visualise my reports in there. I am able to open my reports in the workspace, allthough it takes a minute or two to load. However, using a QR-Code in holographic mode is not working properly. When I hover over the QR-Code, a window with a redirecting link and a loading screen is opening. The loading is not finishing. I tried to load it for several minutes, but nothing is happening. The QR-Code itself is working correctly, since I can scan it on my phone. There it takes a few seconds to load my report.

Is someone maybe experiencing some similar issues?

Community Support
Community Support

HI @Dave007,


I'd like to suggest you take a look at following link which told about use hololens to scan QR code:

Can't scan QR-codes in the Hololens Power BI for Mixed Reality app



Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi @v-shex-msft,


thank you for your answer.

I have seen the discussion there before. The problem mentioned there is a little bit different. Also there was no solution mentioned to their problem.





Hey @Dave007,


Thank you for the report, 

It seems like a problem with QR code generation. We are currently working on fixing this.




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