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elliotdixon Member
Member

Re: Power BI for Android tablet (preview) - feedback

I uninstalled the App and reinstalled and now it is asking for a password. All working well. Can sign in and looks great. Smiley Happy

edejes2
Advisor

Re: Power BI for Android tablet (preview) - feedback

No issues found with the app in my table yet. It works really good memory in your device will be a plus for the app.

 

Regards!

kristofferabs Frequent Visitor
Frequent Visitor

Re: Power BI for Android tablet (preview) - feedback

I have a Lenovo Yoga Tab Pro 3 and it's really fun and easy to browse the Power BI app on this device! No problem displaying both dashboards and reports so far.

 

- Kristoffer

waqar Regular Visitor
Regular Visitor

Re: Power BI for Android tablet (preview) - feedback

I am using lenovo k 500 plus, facing attahced popup mesg while access dashboard and reports in mobile app.

 

error

 

REGARDS...

WAQAR

Moderator ellbe
Moderator

Re: Power BI for Android tablet (preview) - feedback

Thanks for reaching out! We are unable to see the message, can you please share it again?

waqar Regular Visitor
Regular Visitor

Re: Power BI for Android tablet (preview) - feedback

Power BI App.jpg

yitzhak Member
Member

Re: Power BI for Android tablet (preview) - feedback

Hi,

 

Please use this article that should help you troubleshoot the issue:

https://pbiwebprod-docs.azurewebsites.net/en-us/documentation/powerbi-mobile-android-could-not-sign-...

 

All the best,

Yitzhak

waqar Regular Visitor
Regular Visitor

Re: Power BI for Android tablet (preview) - feedback

Thanks a lot, Issue solved.

Regards....waqar
ckchia Frequent Visitor
Frequent Visitor

Re: Power BI for Android tablet (preview) - feedback

I'm using a Samsung Note 10.1 (2014 Edition) and its also showing the same error message.

 

“Could not authenticate because your corporate SSL certificate is untrusted by this device. Please contact your company IT admin.”

 

Tried the advice given by the link below and nothing seems to work.

https://pbiwebprod-docs.azurewebsites.net/en-us/documentation/powerbi-mobile-android-could-not-sign-...

 

IT admin does not support personal mobile devices even though the app is linked to my office email account.

 

Can anyone help?

DBahat Frequent Visitor
Frequent Visitor

Re: Power BI for Android tablet (preview) - feedback

Does your company's sign in page uses an SSL certificate which is not signed in by an official certificate authority?

You can test if this is the case by accessing https://www.digicert.com/help/ and filling in the address of your company's sign in page