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Anonymous
Not applicable

Power BI Mobile App

Hello,

 

I am unable to download the Power BI Mobile App from the Microsoft Store.

The "Get" button is greyed out, making me unable to click, with the message that I do not have the proper requirements to download the App.

 

I was previously able to download the mobile app, so I'm unsure as to why I can't anymore.

 

Is it a Windows 10 issue ? A Microsoft Store issue ? A licensing issue (with the O365 E5 Bundle) ? A PC issue ? An organizational issue ?

 

 

I've looked everywhere but have not found any explanation or solution.

 

Thank you,

Quentin

Store greyed out.jpg

 

Store Error.jpgSystem Requirements error.jpg

 

1 REPLY 1
v-shex-msft
Community Support
Community Support

HI @Anonymous ,

I can't reproduce your issue, it can be download on my side. I'd like to suggest you to contact to your IT to ensure if any policy settings or firewall rule enable and block download store apps features or requests.

23.png

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
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