Power BI App for Windows Not Displaying All Items on Dashboard

[Anonymous]

Just downloaded the moble app for Windows.  I am noticing that there are times where not all of the items on my dashboard are rendering.  For example, I have a couple of KPIs that display sometimes but then other times the they are not.  I then use the Power BI web portal to check and everything there displays just fine.

Any suggestions as to what might be causing this?

Thanks!

[yaronc]

Hi @Anonymous,

Can you please provide more information on the device that you use and on the OS version?

Does it repro on all of your dashboards or only on some of them?

What happens if you tilt the phone to landscape?

Thanks,

Yaron

[Anonymous]

I am running on:

Lenovo Thinkpad T540P

Windows 10 Enterprise

Version 1607

OS Build 14393.1480

It happens on all of them but not every time.  It seems the longer I stay in the app, the more likely for the issue to occur.  I can close the app and come back in and it will work for awhile.

Thanks!

[yaronc]

Thanks @Anonymous.

Does it happen on specific tile types in the dashboard? for example only on live report tiles or o on custom visuals tiles?

Can you reach out with this information to our support email and we will continue from there?

Power BI Windows mobile app support <PBIWinAppSup@microsoft.com>

Thanks,

Yaron