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Helper IV
Helper IV

Phone Layout Doesn't Show Visuals

Hi All,

 

I tried to change my report into phone layout.

When I click Phone layout button however, some of my visuals just show white on the visual pane.

After I drag and drop one by one into phone layout view, the visual is revealed what it was in Desktop view.

 

Why the visuals look just white... is it just bug something...?

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
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Power BI Team
Power BI Team

Re: Phone Layout Doesn't Show Visuals

Hey @DanielLinda ,

 

This experience will be updated shortly (Power BI desktop June release).

This update will fix this issue, in addition to many more improvements.

 

stay tuned, Maya

View solution in original post

6 REPLIES 6
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Community Support
Community Support

Re: Phone Layout Doesn't Show Visuals

Hi @DanielLinda,

What type of visuals display blank on your phone layout? Custom visual or general visuals? In addition, did this scenario only appears on specific visuals? Please share more detailed information to help us clarify and reproduce your scenario.

How to Get Your Question Answered Quickly  

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.
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Resolver I
Resolver I

Re: Phone Layout Doesn't Show Visuals

@DanielLinda - If I understood your query correctly, the moment you switch to phone layout for the first time in PowerBI desktop the visualization pane is blank and only you need to drop one by one into the pane to reveal the visuals. If this is your question, then Power BI by default will not have anything on Phone layout for the first time to allow the user design the phone layout in order to customize to fit to the screen, adjust the sizings, rearrange the visuals if needed etc.,. and IT IS NOT A BUG.

 

BR,

- Pavan M.

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Helper IV
Helper IV

Re: Phone Layout Doesn't Show Visuals

I'm sorry, I should have uploaded the capture image for my problem together.

 

As below, some of my visuals are just white in VISUALIZATIONS tab in mobile layout.

Only when I drag and drop the white visual into mobile view, I can see the visual.

 

image.png

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Resolver I
Resolver I

Re: Phone Layout Doesn't Show Visuals

@DanielLinda - yes, few of the visuals will be blank on the "Visualizations" tab in Mobile Layout like if you have "IMAGES" then they will show as Blank unless you pull into the grid.

 

I'm not sure the reason behind this but you can have this as an IDEA posted onto community - https://ideas.powerbi.com/forums/265200-power-bi-ideas

 

BR,

- Pavan M.

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Helper IV
Helper IV

Re: Phone Layout Doesn't Show Visuals

It sounds sad that image is shown in white in mobile layout...

 

Plus, if some of my visuals like card or slicer are white, then they are shown in just white in mobile layout...?

 

If so, I must not use white visual for mobile layout...

 

Highlighted
Power BI Team
Power BI Team

Re: Phone Layout Doesn't Show Visuals

Hey @DanielLinda ,

 

This experience will be updated shortly (Power BI desktop June release).

This update will fix this issue, in addition to many more improvements.

 

stay tuned, Maya

View solution in original post

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