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Helper I
Helper I

Page size on App is not as on web, and other aspect ratio issues.

Hello everybody!


First of all I'd like to say that I am enthusiast about the app, and I also gave feedback on bugs one year ago when I was trying to develop for mobile purpose.


Today I changed page size on a report to fit the new company smarpthones which have 20:9 aspect ratio.


I set 1280 * 576 pixels, and because of the top bar which just shows the report name... I have less space in height. So I started to cut the height and I had always the scroll bar on the report in the app, even if the page was fitting the 20:9 screen.


I went down to 1280 * 500 and then I noticed that on mobile I had always the scroll bar, and on the desktop and web view I had the page correctly cropped (also the bottom graph was cropped).


Does anybody experience this issue? I've tied on 4 mobiles (Samsung and Sony) and I have the scroll bar even if don't needed. It annoys me because it seems that I have no clue how to set the page size 🙂


Can we set a dynamic page size in order to fit all the screens?

The three most common devices (laptops, iPads, Samsungs...) have 3 very different aspect ratio: 4*3, 16*9, 20*9.


I'm wondering also why, in page size, Microsoft give us the possibility to choose size between pixels and.... pixels? When there will be percentage added?


Is there any workaround?



Helper I
Helper I

Hi guys!


Anybody noticed this behaviour or can repdoruce it? 


And is there a way to have a dynamic screen ratio?

Community Support
Community Support

Hi @Hank_ ,


After the report is created, select the View ribbon and choose Mobile layout, then add visuals to the mobile layout canvas.

Screenshot 2021-04-07 111344.png


refer if these can provide you a direction


Best Regards,

Stephen Tao


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello @v-stephen-msft . Thanks for the links, I appreciate them.


I know about portrait mobile view: I'd like to use the landscape. For 2 reasons: don't change the visuals for the "consumers", and because we use a lot of landscape horizontal graphs.


Did you noticed the behaviour I have described? I think is a kind of bug.

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