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PBIuser01 Frequent Visitor
Frequent Visitor

Mobile app does not see PBIRS desktop report

Background:

I have Power BI Reporting Services (PBIRS) setup and operational. Using the PBIRS specific PBI Desktop, I have created and tested several reports.  These reports can be accessed and used when connected to the PBIRS web portal.  So far so go.

 

Now, using the Power BI mobile app for Windows 10, I can connect to the PBIRS site. And I see the folders setup in PBIRS. 

So far so good - my PBI mobile app can connect to the PBIRS, and see the folders.

 

But I cannot see the Power BI Desktop reports, when using the PBI mobile connected to Power BI Reporting Services(PBIRS).  Same domain cred.'s.  Using the mobile app, when I click on the folder, the return is a blank screen.  I should see a listing of reports. 

 

Is this not supported? or is some setting not correct?, or what things can I check?

4 REPLIES 4
Community Support Team
Community Support Team

Re: Mobile app does not see PBIRS desktop report

Hi @PBIuser01,

 

Current win10 power bi app seems not support PBIRS, on android and ios device these reports works well.(I'm not so sure if there contains any limitations on win 10 app)

 

Maybe you can try to use android/ios to instead. In addition, you can also contact to power bi mobile team to know more detail information.

 

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
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ThomasH Frequent Visitor
Frequent Visitor

Re: Mobile app does not see PBIRS desktop report

It seems to be the same on iOS, I try to get in touch with the support team already, let’s see the outcome.

 

best regards,

Thomas

ThomasH Frequent Visitor
Frequent Visitor

Re: Mobile app does not see PBIRS desktop report

Topic solved and also acknowledged from support, very kind and fast in their answers. As we moved from SSRS to PBIRS you have to clear the cache in the PowerBI mobile app. Afterwards it worked like a charm.

Best regards,
Thomas
Highlighted
vondes Regular Visitor
Regular Visitor

Re: Mobile app does not see PBIRS desktop report

Hello, can u say something about a https://mrecorder.com/ mobile recorder on Android. How can we use this application in our phones?