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m_rsilva
New Member

Mobile Version - Background Error

Hi,

I created a report that uses a standard background for the web version. But when creating the mobile version, the background also appears in a non-optimized way. I already made sure to use the image in the "background" field.
How do I remove this background from the mobile version? (I really need it in the web version)

 

Note: This error does not appear in Power BI Desktop, but only in the published report.

 

Thank you.

1 ACCEPTED SOLUTION
michalfoster
Power BI Team
Power BI Team

Hi @m_rsilva ,

 

As you described,  when setting a background image to the web layout, when viewing in mobile that image will also be displayed in the non-optimized layout.

The non-optimized layout display web version including the background image, there is no option today to view the background image only in web layout and not in the non-optimized version.

Can I ask what is the use case where you don’t want to show that image in Mobile as it supposed to present the exact same view when looking on the non-optimized version?

 

As a workaround you may try to use wallpaper image that displayed in the web version but does not display in the Mobile version (optimized and non-optimized)

 

 

Thanks,

Michal

View solution in original post

3 REPLIES 3
v-luwang-msft
Community Support
Community Support

Hi @m_rsilva ,

Has your problem been solved, if so, please consider Accept a correct reply as the solution or share your own solution to help others find it.

Best Regards
Lucien

michalfoster
Power BI Team
Power BI Team

Hi @m_rsilva ,

 

As you described,  when setting a background image to the web layout, when viewing in mobile that image will also be displayed in the non-optimized layout.

The non-optimized layout display web version including the background image, there is no option today to view the background image only in web layout and not in the non-optimized version.

Can I ask what is the use case where you don’t want to show that image in Mobile as it supposed to present the exact same view when looking on the non-optimized version?

 

As a workaround you may try to use wallpaper image that displayed in the web version but does not display in the Mobile version (optimized and non-optimized)

 

 

Thanks,

Michal

v-luwang-msft
Community Support
Community Support

Hi @m_rsilva ,

In my tests, there were no problems with.

PowerBi Service:

vluwangmsft_0-1649670456039.png

Mobliephone layout:

vluwangmsft_1-1649670480133.png

 

 

And I test on my phone(Iphone 8P):

vluwangmsft_2-1649670663309.png

If question still not solved ,could you pls share your pbix file,and remember to remove confidential data.

Best Regards

Lucien

 

 

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